Terms and Conditions
The agreement between you and POST SMARTR LLC for using PostSmartr.
1.Your agreement with POST SMARTR LLC
These Terms govern PostSmartr at https://postsmartr.com and the related services provided by POST SMARTR LLC, a New Jersey limited liability company (โPostSmartr,โ โwe,โ โus,โ or โourโ). Our address is 971 US HWY 202 N STE A, BRANCHBURG NJ 08876, United States and support contact is Support@postsmartr.com. By affirmatively accepting these Terms when registering or purchasing, you agree to this contract. If accepting for a business, you represent that you have authority to bind it.
You must be at least 18 and legally able to enter this contract. The service is offered to individuals and businesses worldwide, subject to applicable law, sanctions, provider availability, and platform eligibility. You may use the service only where lawful. Our Privacy Policy explains information handling. Section 5 of these Terms sets out our delivery, cancellation and refund terms. When applicable, our Data Processing Addendum also forms part of this agreement; contact Support@postsmartr.com for a copy. A specific written order accepted by both parties prevails over a conflicting general commercial term. Mandatory law and non-waivable rights always prevail.
2.What the service provides
PostSmartr provides tools to prepare or source authorized content, create captions and hashtags, select niches, add branding or product links where the destination platform permits them, schedule and publish posts, review analytics, and run supported comment and requested-message automations. Human account-management support and community access are provided where included in the purchased plan.
Supported integrations are Instagram, Facebook, TikTok, X, LinkedIn, Pinterest, and YouTube, subject to your plan, approved API access, account eligibility, and feature availability. The included features and platform availability for each plan appear in the published plan description.
We do not provide paid advertising campaign management or ad-buying services. Features differ between platforms. A planโs publishing allowance is a maximum, not a promise of successful delivery regardless of content, permissions, platform limits, or outages. We do not sell followers, artificial engagement, monetization approval, or guaranteed reach, revenue, or sales. Examples and testimonials do not promise your results.
3.Account security and authority
Provide accurate account and billing information and keep it current. Protect your login and use available security controls. Tell us promptly if you suspect unauthorized access. You are responsible for actions you authorize and for reasonable protection of your credentials; this does not excuse our own security obligations.
Connect only accounts you own or are authorized to manage. Use official authorization flows and grant only the permissions needed. Do not give us your social-platform passwords or ask us to bypass platform restrictions. You remain responsible for any notices, permissions, and instructions needed from your clients, collaborators, and audience members.
4.Plans, fees and one-time access
Premium costs USD 99 and Premium Plus costs USD 179, paid once at checkout, plus applicable taxes disclosed before payment. The purchased plan does not renew automatically. We will not convert it to recurring billing without your separate affirmative agreement. A later purchase or upgrade requires a separate checkout authorization. There is no paid trial unless a clearly disclosed offer expressly states otherwise.
The plan description and order confirmation identify included accounts, features, monthly allowances, and reporting history. Premium includes up to 60 automated posts per supported platform each month and up to six months of available analytics. Premium Plus includes up to 90 automated posts per supported platform each month and up to twelve months of available analytics. Premiumโs automated publishing supports Instagram, Facebook, TikTok and X; Premium Plus also includes LinkedIn, Pinterest and YouTube. Manual and bulk scheduling require a paid plan and are subject to the supported platforms, features and usage limits of that plan. Instagram comment and requested-DM automation is included in both paid plans where eligible.
Monthly publishing allowances reset at 00:00 UTC on the first day of each calendar month. The first partial month receives the full monthly allowance. Unused allowances do not roll over. A post counts against its destination platform only after successful publication; a failed attempt or technical retry does not consume an additional allowance. Unused allowances have no cash value and are not refundable. We do not charge unapproved overage fees. Platform restrictions may require a lower operational limit. Your planโs material limits are described in the plan description and in these Terms. We will not rely on limits described in neither to withhold the purchased service.
What โlifetimeโ means. Wherever we describe a plan or access as โlifetimeโ (including โLifetime Premiumโ, โLifetime Premium +โ and โLifetime accessโ), access lasts for as long as POST SMARTR LLC operates and provides the PostSmartr service. It does not mean your lifetime, unlimited usage, permanent availability of any third-party platform or API, or ownership of the software. Your plan remains subject to the monthly publishing allowance described in this Section 4. Separately released products and optional add-ons are excluded unless expressly included in your order. Purchased access is attached to your account and cannot be resold or transferred without our written agreement.
Stripe processes card payments. You authorize the amount displayed for the order you submit. Paid features activate immediately after successful payment is confirmed and account verification is complete. If activation fails, contact support so we can investigate and restore access; Section 5 explains payment corrections and mandatory remedies. We issue a purchase confirmation and maintain a record of the offer accepted.
Cryptocurrency checkout, if available, is optional and uses the provider identified at checkout. NOWPayments is our cryptocurrency payment provider where that payment method is offered. A displayed discount, supported asset, network, exchange quote, quote-expiry time, required confirmations, and fees apply only as disclosed before you pay. Do not send unsupported assets or use the wrong network. We cannot promise recovery of an incorrect transfer. Any refund or payment correction required under Section 5 is calculated in USD using the amount paid for the affected order or the excess charge, as applicable, after any discount and including any taxes being returned. Unless applicable law requires otherwise, we return that USD value in the original asset and network, calculated using the NOWPayments USD exchange rate at the time we initiate the return. The coin quantity may differ from your original transfer. We record the rate and time in the return confirmation and cover processing, conversion, and return network fees so they do not reduce the amount owed to you. No cryptocurrency policy removes mandatory consumer rights.
5.Delivery, cancellation and refunds
All purchases are final. We do not offer discretionary refunds or a money-back guarantee. Premium and Premium Plus purchases and upgrades, whether paid by card or cryptocurrency, are non-refundable in whole or in part except for payment corrections, mandatory remedies and any enforceable purchase terms described below. Paid features activate immediately after successful payment is confirmed and account verification is complete. Stopping use, not connecting an account, using only part of an allowance or changing your mind does not by itself create a refund entitlement. Mandatory consumer rights remain unaffected.
We correct duplicate charges for the same order and amounts charged above the price shown at checkout by refunding the excess. If paid features do not activate as described, contact support@postsmartr.com so we can investigate and restore access. Any refund, payment correction or other remedy required by applicable law remains available. This final-sale policy does not exclude or delay those mandatory rights.
These Terms apply prospectively. They do not withdraw a refund or other remedy that you already have under applicable law or an express guarantee actually included in your accepted purchase terms. This sentence does not create a new refund guarantee.
Nothing in this agreement prevents a lawful payment dispute or makes contacting support a condition of statutory or cardholder rights. Knowingly fraudulent claims are prohibited. We may reasonably restrict service during a genuine fraud investigation, but a good-faith dispute is not itself abuse.
6.Publishing authorization and automation
You control the accounts, content, destinations, schedules, and automations you authorize. Connecting an account does not give unlimited permission for unrelated actions. Where a platform requires a preview, specific upload approval, privacy choice, disclosure, or separate consent, that requirement applies even if you enabled a general posting schedule. For TikTok publishing, any required privacy and interaction choices, commercial-content disclosures, AI-content labels, and music-use or branded-content acknowledgments must be completed before the relevant upload or publication.
Review content for accuracy, rights, disclosures, suitability, and platform requirements. Automated or AI-assisted content can be inaccurate, repetitive, unsuitable, or similar to other content. You must not rely on generated material as professional advice. We remain responsible for our own obligations and for rights we expressly grant in content supplied by us.
You can request that an automation stop and revoke platform authorization. Actions already transmitted or in progress may not be recallable. You should monitor publishing status and retain your own copies of important content. Do not manually retry a pending post without checking its status, as duplicate publications may result.
Instagram messaging features must be limited to permitted responses and user-requested communications. A keyword comment is not consent to an unrestricted marketing sequence. You must honor opt-outs and relevant messaging windows, and must not use bulk unsolicited messages or the human-agent exception to send automated promotions. Technical controls and platform policies may prevent a message from being sent.
7.Third-party platform terms
Your platform relationship remains separate from PostSmartr. Platforms may change APIs, remove permissions, impose quotas, limit content, or suspend an account. We are not endorsed by them. We will not circumvent a denial, suspension, access control, or rate limit. We charge for our software and services, not ownership of a platform or a grant of its API rights.
PostSmartr uses YouTube API Services. Before accessing YouTube-enabled features, you must review and affirmatively agree to our Privacy Policy. This agreement does not provide consent to optional advertising or unrelated processing. By using the YouTube-enabled features, you agree to the YouTube Terms of Service. You can review Googleโs Privacy Policy or revoke Google authorization through Google account permissions, as explained in our Privacy Policy.
You must also follow the applicable terms, community standards, content and advertising rules of the other platforms you connect. Relevant policy links are available in our integration and privacy information. We provide only functionality for which PostSmartr and the user have the necessary permissions. Platform approval is not guaranteed by purchasing a plan.
8.Content ownership and licenses
You retain your rights in the materials you supply. You give us a non-exclusive, worldwide, royalty-free license to host, reproduce, format, process, transmit, and publish those materials only as needed to deliver the service under your instructions. We may extend this limited permission to providers necessary for that delivery. It ends when no longer needed for the service, subject to lawful retention and already completed publication. It does not authorize unrelated advertising using your name or content.
You represent that you have the rights needed for material you supply or direct us to use, including footage, music, trademarks, personal likenesses, and private information. Availability on the internet, attribution, or technical ability to download something does not establish a right to reuse it. Permission for one social platform may not cover another platform, commercial use, or paid advertising.
For content we expressly supply as original or licensed for your use, we grant the rights described with that content and must have authority to grant them. Unless an asset-specific license says otherwise, the grant permits non-exclusive publication through supported connected accounts in the permitted formats and territories. It does not permit selling source files, transferring the library, claiming exclusivity, or use outside an assetโs license. Existing authorized publications may remain after account closure to the extent permitted by the underlying license; new uses after closure require an applicable license.
AI output may not be unique or eligible for exclusive copyright protection. We do not promise ownership of rights that neither party holds. You must comply with required AI, sponsorship, affiliate, and commercial-content disclosures. Our software, branding, and documentation remain ours or our licensorsโ property. We do not use your name or results in testimonials without permission.
9.Acceptable use
Do not use PostSmartr to infringe intellectual property or privacy; impersonate others; distribute unlawful, exploitative, threatening, or discriminatory content; expose private information without authority; send spam; buy or fabricate engagement; or carry out scams, fraud, phishing, or malware distribution. Do not distribute high volumes of identical or similar content in violation of a platformโs rules. Child sexual abuse or exploitation material is strictly prohibited.
Do not access another personโs accounts without authority, trade accounts in violation of platform rules, scrape or redistribute restricted platform data, bypass rate limits or approval processes, or conceal how the service operates from reviewers. Do not use connected-platform data to build unrelated advertising audiences, train general-purpose AI, conduct surveillance, or make prohibited sensitive inferences. Do not interfere with the service or resell access without permission. Restrictions on reverse engineering apply only to the extent permitted by law.
10.Privacy, support and security
We handle personal information as described in our Privacy Policy. Where we process personal information on your instructions, our Data Processing Addendum applies. You must provide lawful instructions and appropriate notices to the people whose information you process. Access by an account manager is limited to what is authorized and necessary; it is not unrestricted access to private social-account data.
Report security concerns to support@postsmartr.com. Do not include passwords or access tokens in an ordinary support message. We may preserve limited evidence for security investigations and legal obligations subject to applicable platform rules.
11.Service changes, suspension and termination
We may make reasonable operational changes, maintain the service, or restrict a feature to address security, legal, or platform requirements. Where practical, we provide advance notice of material adverse changes. We will not use a later policy change to retroactively charge for the same purchased entitlement or eliminate mandatory remedies.
We may suspend or terminate an account for a material breach, non-payment, fraud, serious security risk, or legal or platform necessity. Where practical and safe, we explain the reason and allow a reasonable opportunity to correct it. Urgent action may be immediate. You may contact Support@postsmartr.com to ask for review.
Suspension or termination for your material breach, fraud or misuse does not by itself create a refund entitlement. Any refund rights under Section 5, the terms accepted when you purchased, or applicable law remain unaffected.
If we permanently discontinue the service, we will give reasonable advance notice where possible and explain available export, deletion, and any applicable remedies. Ending access does not extinguish statutory rights or legitimate claims. After termination, publishing stops, permissions are withdrawn as appropriate, and information is handled under our Privacy Policy and Data Processing Addendum. Clauses intended by their nature to continue, such as accrued payments, ownership, confidentiality, and dispute provisions, survive.
12.Disclaimers and limits of liability
To the extent permitted by applicable law, the service is provided on an โas availableโ basis without implied warranties of merchantability, fitness for a particular purpose, or uninterrupted or error-free operation. This does not override an express commitment in your order, our responsibility for services supplied, or statutory warranties and remedies.
To the extent lawful, neither party is liable under this agreement for unforeseeable loss or indirect or consequential business losses. POST SMARTR LLCโs aggregate liability arising from the service is limited to the greater of USD 179 or the total amount you paid us for the service giving rise to the claim.
These exclusions and limits do not apply to fraud, willful misconduct, gross negligence, death or personal injury caused by negligence, or any liability that cannot lawfully be excluded or limited. Mandatory consumer and data-protection remedies remain unaffected. Nothing requires a New Jersey consumer to waive a non-waivable statutory protection.
13.Business customer indemnity
If you use the service for business purposes, you will defend us against a third-party claim arising from material you supplied without necessary rights, unlawful instructions, or your material breach of the acceptable-use rules, and pay damages finally awarded or agreed in a settlement you approve. This obligation does not cover a claim caused by our breach, negligence, misconduct, or content supplied by us without the promised rights. We must promptly notify you, provide reasonable cooperation, and not settle a claim imposing obligations on you without your consent. This clause does not apply to consumer use where prohibited or unfair under applicable law.
14.Governing law and disputes
New Jersey law governs these Terms, without displacing mandatory laws protecting consumers in their place of residence. Subject to those protections, disputes may be brought in the state courts of New Jersey or, where federal jurisdiction exists, the United States District Court for the District of New Jersey. Consumers retain any mandatory right to bring a claim in their local courts. These Terms do not impose mandatory arbitration or a class-action waiver.
Contact Support@postsmartr.com if a concern arises so we can try to resolve it. Informal discussion is voluntary and does not delay a legal deadline or prevent access to a court, regulator, or payment provider.
15.Updates and general provisions
We identify the effective date of updates and give appropriate notice of material changes, obtaining affirmative acceptance where required. Changes apply prospectively and do not alter completed purchases or existing disputes.
If a provision is unenforceable, the rest apply to the extent lawful. Delayed enforcement is not a waiver. Assignments and business transfers remain subject to mandatory rights and privacy and platform restrictions. These Terms, incorporated policies, and any specific written order govern the service, subject to mandatory law.
Contact: POST SMARTR LLC, 971 US HWY 202 N STE A, BRANCHBURG NJ 08876, United States, Support@postsmartr.com.
Questions about this document? Email Support@postsmartr.com.
